ServiceNow Technical Specialist

3 days ago


Dindigul, Tamil Nadu, India beBeeTechnical Full time ₹ 20,00,000 - ₹ 25,00,000

Job Title - ServiceNow Technical Specialist

Job Overview:

We're seeking an experienced ITSM ServiceNow technical specialist to join our team. As a technical consultant, you'll be responsible for designing, developing, and implementing ServiceNow solutions to enhance IT service management capabilities.

Key Responsibilities:

  • Design, develop, and configure ServiceNow applications, modules, and workflows to meet business requirements.
  • Implement and support ITSM processes, including Incident, Problem, Change, and Knowledge management.
  • Integrate ServiceNow with external systems using REST/SOAP APIs, MID servers, and other tools.
  • Provide technical support and troubleshooting for ServiceNow-related issues.
  • Create and maintain technical documentation for ServiceNow configurations.
  • Analyze information from ITSM tools and make sound recommendations for process improvements.


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