ServiceNow Technical Expert

6 days ago


Dindigul, Tamil Nadu, India beBeeExpert Full time ₹ 8,00,000 - ₹ 20,00,000

Job Title: ServiceNow Technical Expert

About the Role:
  • Troubleshoot and resolve complex issues related to the ServiceNow platform.
  • Perform routine maintenance tasks, system upgrades, and ensure the platform remains stable and operational.
  • Provide expert support to end-users, addressing their questions and concerns regarding the ServiceNow platform.
  • Collaborate with IT teams to ensure seamless integration and operation of the ServiceNow platform.
  • Maintain compliance with IT security policies and federal regulations.
Requirements:
  • ServiceNow Certified System Administrator (CSA) required
  • Minimum 5 years of experience in Information Technology operations.
  • Experience with ServiceNow, help desk processes, applications, networking, Office 365, and Azure.
  • Familiarity with IT security policies.
  • Bachelor's degree in Information Technology or Computer Science preferred. Strong problem-solving and customer service skills are essential.
The Ideal Candidate:
  • Strategic thinker with excellent analytical skills.
  • Effective communicator with strong interpersonal skills.
  • Results-driven professional with a passion for delivering exceptional results.


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