ServiceNow Delivery Expert

12 hours ago

Ahmedabad, Gujarat, India beBeeExpert Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Job Title: ServiceNow Delivery Expert

  • Ambitious and seasoned professional with 18+ years of experience, particularly in the role of a ServiceNow practice leader.
  • Core competencies include building practices, architecting solutions, capability development, business pursuit management, operations and delivery management, and profit and loss responsibility.

Key Responsibilities:

  1. Lead the growth of a successful ServiceNow delivery unit, driving client satisfaction and business expansion.
  2. Develop and execute strategies for delivering high-quality services, ensuring timely completion and exceeding customer expectations.
  3. Manage global responsibilities, including multiple accounts and regions (US, Europe, UK, APAC), with a focus on profitability and account growth.
  4. Oversee the implementation of projects, ensuring smooth execution and positive outcomes for clients.
  5. Collaborate with cross-functional teams to drive business results, leveraging expertise in communication, networking, and stakeholder management.

Requirements:

  • Industry expertise, with a deep understanding of industry trends, challenges, and opportunities.
  • Proficiency in the ServiceNow ecosystem, company, and product roadmap, as well as various products, platforms, and offerings.
  • Proven track record of handling global responsibility, managing multiple accounts, and leading cross-functional teams.
  • Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels.
  • Familiarity with matrix organizations and the ability to navigate complex relationships.

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