ITSM Expert

1 day ago


Ahmedabad, Gujarat, India beBeeServiceNow Full time ₹ 1,76,90,000 - ₹ 2,51,10,000

We are seeking a seasoned ITSM and ServiceNow expert to join our team as a Technical Consultant. This is an excellent opportunity for a motivated professional who wants to make a meaningful contribution to our organization.

Job Title:

ITSM ServiceNow Technical Consultant

Key Responsibilities:
  • Design and Development: Utilize your expertise to design, develop, and configure ServiceNow applications, modules, and workflows that meet business requirements.
  • Implementation: Implement and support ITSM processes, including Incident, Problem, Change, and Knowledge management.
  • Integration: Leverage your technical skills to integrate ServiceNow with external systems using REST/SOAP APIs, MID servers, and other tools.
  • Technical Support: Provide top-notch technical support and troubleshooting for ServiceNow-related issues.
  • Documentation: Develop and maintain comprehensive technical documentation for ServiceNow configurations.
  • Process Improvement: Analyze information from ITSM tools and provide actionable recommendations for process improvements.
Requirements:
  • A minimum of 6-12 years of experience in ITSM and ServiceNow.
  • A strong understanding of IT service management principles.
  • Excellent communication and project management skills.

This role is ideal for a detail-oriented and experienced professional who is passionate about IT service management and ServiceNow. If you are looking for a challenging and rewarding opportunity, we encourage you to submit your application.


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