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1 day ago
We are seeking a seasoned ITSM and ServiceNow expert to join our team as a Technical Consultant. This is an excellent opportunity for a motivated professional who wants to make a meaningful contribution to our organization.
Job Title:ITSM ServiceNow Technical Consultant
Key Responsibilities:- Design and Development: Utilize your expertise to design, develop, and configure ServiceNow applications, modules, and workflows that meet business requirements.
- Implementation: Implement and support ITSM processes, including Incident, Problem, Change, and Knowledge management.
- Integration: Leverage your technical skills to integrate ServiceNow with external systems using REST/SOAP APIs, MID servers, and other tools.
- Technical Support: Provide top-notch technical support and troubleshooting for ServiceNow-related issues.
- Documentation: Develop and maintain comprehensive technical documentation for ServiceNow configurations.
- Process Improvement: Analyze information from ITSM tools and provide actionable recommendations for process improvements.
- A minimum of 6-12 years of experience in ITSM and ServiceNow.
- A strong understanding of IT service management principles.
- Excellent communication and project management skills.
This role is ideal for a detail-oriented and experienced professional who is passionate about IT service management and ServiceNow. If you are looking for a challenging and rewarding opportunity, we encourage you to submit your application.
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