Technical Support Specialist
1 day ago
We are seeking a Senior Service Desk Agent to fill a technical role in our organization. As a senior IT resource and trusted problem solver, you will play a pivotal part in delivering high-quality support services to a global user base.
Main Responsibilities:- Serve as a senior point of contact for IT support requests via phone, email, and chat, utilizing a calm, confident, and user-centered approach
- Troubleshoot and resolve a wide range of technical issues involving hardware, software, networking, and enterprise applications
- Own and drive resolution for high-impact and escalated issues, ensuring clear communication and timely follow-through
- 3+ years of experience in a technical support or service desk environment
- Strong understanding of Windows operating systems, enterprise software, and end-user hardware
- Proficient with Microsoft 365 (Outlook, Teams, Excel, SharePoint) and remote troubleshooting tools
- Must be available for rotational shifts covering 24x7 operations, including nights, weekends, and holidays
- Comfortable in a fast-paced, high-volume support environment
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Technical Support Specialist
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Aligarh, Uttar Pradesh, India beBeeSupport Full time ₹ 10,00,000 - ₹ 20,00,000**Job Title:** Technical Support SpecialistWe are seeking an experienced and skilled individual to join our team as a Technical Support Specialist. This role will be responsible for providing top-level technical support for our software applications and integrations.
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Aligarh, Uttar Pradesh, India beBeeSupport Full time ₹ 6,09,000 - ₹ 10,12,000Job Title: Technical Support SpecialistWe are seeking a customer-focused professional to provide technical assistance to global clients via phone, email, or chat.This role involves providing expert troubleshooting and support services in a dynamic and fast-paced environment.Key Responsibilities:Provide technical support and guidance to customers on various...
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Technical Support Specialist
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Technical IT Support Specialist
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Technical Support Specialist
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Aligarh, Uttar Pradesh, India beBeeCustomerEngagement Full time ₹ 80,00,000 - ₹ 1,20,00,000Technical Support Specialist RoleThis role focuses on delivering technical support and application problem resolution assistance to customers worldwide. As a key member of our team, you will be part of an organization that is redefining customer engagement through remote work environments.Key Responsibilities:Resolve technical issues for customers and...
