
Technical Support Specialist
3 days ago
Job Title: Technical Support Specialist
We are seeking a customer-focused professional to provide technical assistance to global clients via phone, email, or chat.
This role involves providing expert troubleshooting and support services in a dynamic and fast-paced environment.
Key Responsibilities:
- Provide technical support and guidance to customers on various telecom, VoIP, networking, and communications-related issues
- Handle basic technical assistance calls related to computer hardware and software
Requirements:
- Undergraduate degree in Computer Science, Engineering, or relevant field
- Fresher or experienced candidate with excellent communication skills
- Ability to handle pressure and multitask effectively
- Customer-focused with a problem-solving attitude
Technical Skills:
- Intermediate knowledge of computer hardware and software
- Knowledge of operating systems including Windows, Mac, Android, and iOS
- Basic networking knowledge
Benefits:
- Opportunity to work in a dynamic and international environment
- Chance to develop expertise in technical support and customer service
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