IT Technical Support Specialist

1 week ago


Aligarh, Uttar Pradesh, India beBeeTroubleshooter Full time ₹ 8,00,000 - ₹ 12,00,000
Job Overview

The IT Helpdesk Associate is responsible for providing frontline technical support to clients.

Key Responsibilities:
  • Resolve technical issues and support requests via remote means, including phone, email, or chat.
  • Communicate effectively with clients to handle their inquiries and provide timely solutions.
  • Troubleshoot and resolve both basic and complex IT malfunctions by implementing appropriate solutions.
  • Prioritize tasks based on their impact on business operations to minimize downtime.


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