Customer Relationship Professional

1 day ago


Bengaluru, Karnataka, India beBeeRelationship Full time ₹ 9,00,000 - ₹ 12,00,000
Customer Relationship Manager

Job Summary:

A Customer Relationship Manager will play a pivotal role in fostering strong relationships with existing customers, driving sales growth, and providing exceptional customer service. This individual will be responsible for managing a customer database, identifying cross-sell & up-sell opportunities, and delivering tailored solutions to meet customer needs.

Key Responsibilities:

  • Evaluate customer requirements and develop targeted strategies
  • Build and maintain long-term relationships with customers
  • Serve as the primary point of contact for customer queries and concerns
  • Identify and capitalize on revenue-generating opportunities

Performance Metrics:

  • Adherence to time-sensitive updates in CRM systems
  • Sales performance against monthly targets
  • Customer satisfaction and complaint resolution rates

Requirements:

  • Minimum 1.5-2 years of sales experience in insurance or related field
  • At least 6 months exposure to life insurance
  • Age range: 25-30 years

Desired Skills:

  • Process-driven approach with results-oriented mindset
  • Customer-centric approach and relationship building expertise
  • Basic computer literacy


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