Senior Customer Relationship Manager

1 day ago


Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 10,00,000
Job Description:

As a seasoned customer relationship professional, you will play a pivotal role in nurturing and maintaining relationships with our entire customer base.

Key responsibilities include ensuring constant engagement with customers throughout the life cycle and identifying opportunities for planned spontaneity.

The ideal candidate will be responsible for delivering exceptional customer satisfaction and service quality standards through consistent monitoring and necessary enhancements.

Additionally, you will maintain accurate MIS reports, collaborate with internal partners to improve processes, and develop demand generation strategies.

You will also be responsible for managing post-booking customer services, collecting payment dues, and assisting with customer queries and issues.

Required Skills and Qualifications:
  • Minimum 2 years of experience in a similar role
  • Proven track record of building and maintaining strong customer relationships
  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team
  • Strong analytical and problem-solving skills
Benefits:

Our organization offers a competitive compensation package, including a salary range of LPA, along with opportunities for growth and professional development.

Others:

This is an exciting opportunity to join a dynamic team and make a meaningful contribution to our organization's success.



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