Customer Service Operations Manager

Service Operations ManagerThe role of a Service Operations Manager involves overseeing the daily activities of service teams, ensuring timely resolutions to customer complaints and service requests.Key Responsibilities:Coordinate with customers, fleet owners, and Original Equipment Manufacturers (OEMs) to manage service requirements.Develop and implement...

Job DescriptionAs a Customer Service Operations Specialist, you will play a pivotal role in ensuring a premium customer service experience across various channels. Your primary responsibility will be to manage BPO/vendor operations, drive key performance indicators (KPIs), and support efficiency, quality, and membership-first initiatives.Required Skills and...

Leadership Role: Team LeadThis leadership position is responsible for managing a team of customer service associates and motivating them to achieve key performance indicators. The ideal candidate will oversee project execution, monitor KPIs, and ensure target compliance.Experience as a TL in US BFSI-Email ProcessWell-versed with G-suite, particularly Google...

Service Operations LeaderJob Description:We are seeking an experienced Service Operations Leader to manage service operations for our customers. The ideal candidate will have a strong background in pharmaceutical engineering and tooling industry.Lead and manage service operations for press part tooling customers, ensuring timely execution of AMC...

Job Overview:We seek an accomplished Service Operations Director to oversee and manage service operations for electrical and mechanical systems, ensuring efficient delivery across a portfolio of contracts and projects.Key Responsibilities:Portfolio Management:Lead day-to-day service operations, ensuring services are delivered within agreed timelines and...

Job DescriptionWe are seeking a skilled Customer Service Representative to manage and resolve issues by communicating with drivers and fleets, enforcing high service standards, and developing good working relationships with various stakeholders.The ideal candidate will have experience working in the customer support industry, with strong operational and...

Job Title: Customer Service Champion">We are seeking a highly skilled and dedicated professional to join our team as a Customer Service Representative. As a key member of our operations team, you will play a vital role in ensuring exceptional customer experiences across various communication channels.">Key Responsibilities:Customer Support: Respond promptly...

Job Title: Process Operations Leader We are seeking a skilled leader to join our team as a Process Operations Leader. This is a challenging role that requires strong leadership, problem-solving, and communication skills. As a Process Operations Leader, you will be responsible for managing a team of agents to achieve daily targets, ensuring high levels of...

At HopUp India, we seek a Floor Supervisor to ensure seamless day-to-day operations on the gaming floor. This is a full-time on-site role that requires overseeing staff, maintaining equipment, and upholding safety and service standards.Key Responsibilities:Operations & SupervisionOversee daily floor activities, ensuring all games and attractions are...

Job DescriptionWe are seeking a highly skilled Customer Service Coordinator to join our team. In this role, you will be responsible for managing and resolving customer issues by communicating with drivers and fleets.The ideal candidate will have experience in the Tourism & Travel sector or Ground Transportation industry and possess strong operational and...