Service Operations Lead

Job Overview:We seek an accomplished Service Operations Director to oversee and manage service operations for electrical and mechanical systems, ensuring efficient delivery across a portfolio of contracts and projects.Key Responsibilities:Portfolio Management:Lead day-to-day service operations, ensuring services are delivered within agreed timelines and...

Job Title: Financial Services Operations Director">Job OverviewWe are seeking an experienced leader to manage large-scale operations across Banking, Financial Services, and Insurance. The role requires strong expertise in Wealth Management, Retail Banking, Compliance, and Financial Risk functions.The ideal candidate will bring 15+ years of experience in...

Job Title: Senior Operations LeadWe are seeking a seasoned professional to oversee the management of our Life and Pension operations.Key Responsibilities:Operational Excellence: Ensure efficient delivery of services across multiple process areas, including PRSA, ARF, S&I, Claims, and Servicing.Team Leadership: Manage domain-specific Centers of Excellence for...

Job Title: IT Service Desk Leadership RoleWe are seeking a skilled professional to take on the role of IT Service Desk Supervisor. This position requires strong leadership and technical skills to manage a team of support agents, delivering high-quality service to users across the globe.The successful candidate will oversee daily operations, guide team...

Revitalizing Youth EngagementAs India's cities continue to urbanize, young adults are increasingly disconnected from one another.A platform is being developed to foster meaningful connections among young Indians in real life.Your Key RoleYou will be instrumental in leading our financial strategy and operational scale-up as the Finance & Operations Leader.Key...

Service Operations SpecialistWe are seeking a detail-oriented Service Operations Specialist to oversee preventive and corrective maintenance schedules for electric vehicles in India and UAE.

Service Operations ManagerThe role of a Service Operations Manager involves overseeing the daily activities of service teams, ensuring timely resolutions to customer complaints and service requests.Key Responsibilities:Coordinate with customers, fleet owners, and Original Equipment Manufacturers (OEMs) to manage service requirements.Develop and implement...

Operations ManagerThe primary objective of this role is to implement and manage a robust internal Know Your Customer (KYC) program.Main Responsibilities:Manage KYC operations in line with compliance frameworks, policies, and control standards.Oversee client refresh processes and identify opportunities for process migration and scalability.Lead people...

Job Overview:Lead operations for a shared services center, ensuring accurate and timely delivery of finance-related services to African markets. This includes financial control functions for a business vertical.Key Responsibilities:Manage outsourced India-based shared services center supporting the business, focusing on high-quality operational delivery of...

Job Title: Team Leader OperationsRequired Skills and Qualifications:Leadership Skills:Proven experience in team management, with a focus on supervising voice agents, monitoring performance, and ensuring adherence to targets (KPIs like call quality, average handling time, resolution rate, etc.).Ability to handle scheduling and attendance, provide coaching,...