Operations Manager

16 hours ago


Salem, Tamil Nadu, India beBeeLeadership Full time ₹ 85,00,000 - ₹ 90,00,000

Job Title: Process Operations Leader

 

We are seeking a skilled leader to join our team as a Process Operations Leader. This is a challenging role that requires strong leadership, problem-solving, and communication skills.

 

As a Process Operations Leader, you will be responsible for managing a team of agents to achieve daily targets, ensuring high levels of customer satisfaction and service quality.

 

Key Responsibilities:

 

  • Manage a team of agents to achieve daily targets, ensuring high levels of customer satisfaction and service quality.
  • Oversee Average Handling Time (AHT), shrinkage, attrition, Customer Satisfaction (CSAT), Key Performance Indicators (KPIs), and Service Level Agreements (SLAs) to maintain operational efficiency and effectiveness.
  • Develop and implement strategies to reduce shrinkage and attrition rates through effective people management practices.
  • Collaborate with other teams to resolve issues related to rostering, contact center operations, Business Process Outsourcing (BPO) operations, call center operations, team handling, and leadership responsibilities.

 

Requirements:

 

  • Excellent leadership and communication skills.
  • Strong problem-solving and analytical skills.
  • Ability to manage multiple priorities and deadlines.
  • Experience in achieving and maintaining high levels of customer satisfaction.
  • Knowledge of banking and financial services industry.

 

Benefits:

 

  • 5 Days Working with 2 rotational week offs.
  • Rotational Shifts (Including Night Shifts).
  • Salary up to –8.5 to 9 Lpa.

 

Interested candidates can connect for further details-


  • Operations Manager

    5 days ago


    Salem, Tamil Nadu, India Carnival Studios Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    About Carnival Studios:Carnival Studios is a leading photography and videography service provider, specializing in capturing life's most memorable moments with creativity and precision. With a focus on quality, innovation, and client satisfaction, we manage a wide range of events from weddings and corporate functions to creative productions.Role Overview:The...

  • Operational Manager

    3 days ago


    Salem, Tamil Nadu, India beBeeBusiness Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Operational ManagerWe are seeking an experienced Operational Manager to oversee the technical output of our Engineering Centre. The successful candidate will manage day-to-day operations, plan for future activities, ensure compliance with corporate norms, manage costs, and prepare weekly KPIs for all divisions.Key Responsibilities:Manage workloads...

  • Operations Manager

    2 days ago


    Salem, Tamil Nadu, India Patil Group Full time

    Operations Manager – Wire IndustryLocation: Chandrapur, MaharashtraQualification: B.E/B.Tech/Diploma –Mechanical/Metallurgical/Production EngineeringExperience Required: 5+ Years (Wire Drawing, Pickling & Patenting Processes – Wire Industry)Key Responsibilities:Oversee end-to-end operations of Wire Drawing, Pickling & Patenting units.Plan, schedule,...

  • Operations Manager

    1 day ago


    Salem, Tamil Nadu, India beBeeLeadership Full time ₹ 9,00,000 - ₹ 12,00,000

    At HopUp India, we seek a Floor Supervisor to ensure seamless day-to-day operations on the gaming floor. This is a full-time on-site role that requires overseeing staff, maintaining equipment, and upholding safety and service standards.Key Responsibilities:Operations & SupervisionOversee daily floor activities, ensuring all games and attractions are...

  • Operations Manager

    5 days ago


    Salem, Tamil Nadu, India beBeeBusinessManager Full time ₹ 8,00,000 - ₹ 12,00,000

    Operations Management RoleThis role requires a skilled professional who can effectively lead and manage operations to drive business outcomes.The successful candidate will have excellent leadership skills, be highly organized, and possess strong analytical and problem-solving abilities.Responsibilities:Develop operational strategies to improve efficiency,...


  • Salem, Tamil Nadu, India beBeeOperations Full time ₹ 8,00,000 - ₹ 12,00,000

    Branch Operations ManagerThe successful candidate in this position will oversee the efficient and profitable operation of all branch activities. They are responsible for reporting financial and operations information to management, as well as hiring, training, and dismissing employees at the branch.Maintain financial responsibility for all expenses, wages,...


  • Salem, Tamil Nadu, India beBeeOperations Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Operations DirectorJob Description:The Operations Director is a key member of the senior leadership team responsible for overseeing the day-to-day operations of the company. This includes managing multiple teams, developing and implementing operational strategies, and ensuring compliance with regulatory requirements.Responsibilities:Design and implement...

  • Operations Manager

    5 days ago


    Salem, Tamil Nadu, India beBeeLeader Full time ₹ 24,00,000 - ₹ 36,00,000

    Key Responsibilities:Operational Leadership - Supervise daily store operations to ensure efficient functioning and meet performance expectations.Manage Inventory Control by monitoring levels and coordinating with suppliers and head office for stock replenishment, minimizing waste and optimizing sales opportunities.Store Security - Implement security measures...


  • Salem, Tamil Nadu, India beBeeOperational Full time ₹ 1,50,00,000 - ₹ 1,80,00,000

    General Manager OperationsWe are seeking a seasoned Hotel Operations Leader to oversee the day-to-day activities of our upscale hotel. The ideal candidate will be a hospitality professional with proven experience in managing premium hotel properties.Key Responsibilities:Lead the hotel's overall operations, ensuring seamless coordination between departments...


  • Salem, Tamil Nadu, India beBeeOptimization Full time ₹ 15,00,000 - ₹ 25,00,000

    Operations Excellence ManagerWe are seeking a skilled professional to lead our operations management team. As a key member, you will be responsible for monitoring and streamlining day-to-day operations across warehouse, logistics, store movement, and vendor coordination.Main Responsibilities:Monitor and analyze daily, weekly, and monthly reports related to...