
Operations Manager
19 hours ago
About Carnival Studios:
Carnival Studios is a leading photography and videography service provider, specializing in capturing life's most memorable moments with creativity and precision. With a focus on quality, innovation, and client satisfaction, we manage a wide range of events from weddings and corporate functions to creative productions.
Role Overview:
The Operations Manager will be responsible for overseeing day-to-day operations across multiple departments, ensuring smooth workflow, timely project delivery, and client satisfaction. This role demands leadership, organization, and problem-solving skills to manage staff, resources, and operations effectively.
Key Responsibilities:
- Team Management: Supervise and coordinate photographers, videographers, editors, event coordinators, and other operational staff.
- Workflow Coordination: Ensure smooth execution of projects from booking to final delivery, meeting quality and timeline standards.
- Client Interaction: Handle escalations, resolve operational issues, and ensure client satisfaction throughout the service journey.
- Scheduling & Resource Allocation: Manage staff schedules, equipment availability, and event assignments.
- Process Improvement: Develop and implement operational policies, workflows, and quality control measures.
- Budget & Cost Control: Monitor operational expenses, optimize resource usage, and ensure projects remain within budget.
- Vendor & Partner Management: Coordinate with external vendors for equipment, logistics, and support services.
- Reporting & Analysis: Track performance metrics, prepare operational reports, and suggest improvements.
Requirements:
- Bachelor's degree in Business Administration, Operations Management, or related field (preferred).
- Minimum 3–5 years of experience in operations or team management, preferably in media, events, or creative industries.
- Strong leadership and interpersonal skills.
- Excellent organizational and time management abilities.
- Proficiency in MS Office, Google Workspace, and basic project management tools.
- Ability to work under pressure and manage multiple deadlines.
- Willingness to work flexible hours, including weekends, when required.
Skills & Attributes:
- Problem-solving and decision-making skills.
- Strong communication (English & regional language preferred).
- Attention to detail and commitment to quality.
- Client-focused approach with a positive attitude.
- Ability to motivate and lead a diverse team.
Salary: Competitive, based on experience.
Benefits: Incentives, travel allowance, career growth opportunities.
Job Type: Full-time
Pay: ₹15, ₹25,000.00 per month
Benefits:
- Paid time off
Work Location: In person
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