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Cafe Operations Manager
3 weeks ago
We are seeking an exceptional individual to oversee daily cafe operations.
Key Responsibilities:
- Supervise day-to-day cafe operations, dining, kitchen, delivery, and service.
- Lead and motivate staff, assign shifts, and ensure proper attendance.
- Maintain high standards of food quality, hygiene, and service.
- Handle customer queries, complaints, and feedback professionally.
- Ensure cleanliness, stock management, and proper inventory control.
- Train new staff and ensure ongoing skill development.
- Support management in achieving sales targets and cost control.
- Monitor cash handling, billing, and daily sales reporting.
Requirements:
- Strong leadership and people management skills.
- Good communication and customer service skills.
- Knowledge of cafe operations, inventory, and POS systems.
- Ability to work in a fast-paced environment and handle pressure.
