Cafe Operations Manager

2 days ago


Salem, Tamil Nadu, India beBeeLeadership Full time ₹ 18,00,000 - ₹ 24,00,000
Cafe Operations Manager Job Summary

We are seeking a dedicated and customer-focused Cafe Operations Manager to oversee daily cafe operations, driving sales growth, and ensuring exceptional customer experiences.

Job Description:

The role involves managing day-to-day cafe activities, supervising staff, maintaining quality standards, and supporting management in achieving business objectives.

Key Responsibilities:
  • Manage cafe operations, including dining, kitchen, delivery, and service.
  • Lead and motivate staff, assign shifts, and ensure proper attendance.
  • Maintain high standards of food quality, hygiene, and service excellence.
  • Handle customer queries, complaints, and feedback professionally and promptly.
  • Ensure cleanliness, stock management, and proper inventory control.
  • Train new staff and ensure ongoing skill development.
  • Support management in achieving sales targets and cost control measures.
Requirements:
  • Strong leadership and people management skills.
  • Excellent communication and customer service skills.
  • Knowledge of cafe operations, inventory, and POS systems.
  • Ability to work in a fast-paced environment and handle pressure effectively.

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