
Drive Customer Success
1 week ago
We are currently seeking a highly skilled Customer Engagement Specialist to oversee customer interactions, manage subscription sales and resolve billing discrepancies.
This role involves reaching out to customers whose trials have expired, facilitating purchases and addressing account issues. You will also track follow-ups, monitor outcomes and generate reports on key metrics such as conversions and account actions.
To excel in this position, you will need advanced knowledge of Microsoft Excel software, basic knowledge of Microsoft Word, analytical skills, strong communication and negotiation skills and proficiency with CRM systems.
The responsibilities of this role include:
- Contacting customers to resolve outstanding overages or encourage subscription purchases post-trial expiration.
- Processing orders promptly after the customer reaches out and sends purchase confirmation.
- Maintaining detailed records of follow-ups and interactions.
You will be working for a global leader in 3D design, engineering and entertainment software that fosters a progressive culture, creativity and flexible work environment.
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Drive Business Success
2 weeks ago
Kottayam, Kerala, India beBeeFinancial Full time ₹ 80,00,000 - ₹ 1,20,00,000Financial Performance ManagerWe are seeking a seasoned financial expert to drive our organization's financial performance and ensure compliance with regulatory requirements.Manage financial statements and prepare comprehensive financial reports that inform business decisions.Oversee finance-related activities, including ensuring accurate and timely data...
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Customer Success Expert
12 hours ago
Kottayam, Kerala, India beBeeStrategic Full time ₹ 12,00,000 - ₹ 25,00,000Unlock Customer SuccessRide the wave of innovation as a strategic builder. Tired of traditional roles that are reactive or chaotic? We're building an AI-native system of intelligence for enterprise sales teams, and we need high-agency professionals to own delivery for top accounts.This is not a ticketing job. You'll collaborate with our founders, product,...
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Customer Success Solutions Specialist
3 days ago
Kottayam, Kerala, India beBeeCustomerSuccess Full time ₹ 80,00,000 - ₹ 1,20,00,000Job DescriptionWe are seeking a highly skilled professional to fill the role of Gainsight Consultant. As a key member of our team, you will act as a technical and functional expert on Gainsight, supporting customer success strategy. You will partner with global Professional Services and Operations teams to design, implement, and optimize Gainsight solutions...
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Data-Driven Customer Success Strategist
3 days ago
Kottayam, Kerala, India beBeeCustomer Full time ₹ 1,00,00,000 - ₹ 1,40,00,000Are you a highly skilled professional seeking a challenging role where you can utilize your expertise in CRM administration and management to drive business growth?This is an exceptional opportunity for someone who thrives in fast-paced environments, leveraging their knowledge of sales and marketing processes to optimize customer success. If you have a...
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Sales and Customer Success Trainer
2 days ago
Kottayam, Kerala, India beBeeTrainer Full time ₹ 15,00,000 - ₹ 20,00,000Job Title: Sales and Customer Success TrainerAt the heart of our organization lies a need for exceptional individuals to spearhead training initiatives. As a key player in this endeavor, you will develop comprehensive programs and materials for sales and customer success teams.Responsibilities:Create training content, including cheat sheets, videos, and...
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Spearheading Global Customer Success
2 days ago
Kottayam, Kerala, India beBeeCustomer Full time ₹ 30,00,000 - ₹ 45,00,000We're seeking an exceptional leader to spearhead our customer support initiatives for a global SaaS product company. As Director – Customer Support, you will be responsible for building and leading high-performing teams across geographies while ensuring excellence in client satisfaction, ticket resolution, and customer experience.Key Responsibilities:•...
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Customer Success and Growth Manager
32 minutes ago
Kottayam, Kerala, India beBeeBusiness Full time ₹ 1,00,000 - ₹ 2,00,000Job OpportunityJob DescriptionWe are seeking a highly skilled Customer Service Executive to join our team. The ideal candidate will have strong leadership and organizational skills, with a proven track record of business growth and sales.Key RequirementsLeadership and Organizational SkillsBusiness Growth and Sales ExperienceWork ArrangementsThis is a...
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Senior Associate Customer Success
3 days ago
Kottayam, Kerala, India Joveo Full timeWe're Hiring "Senior Associate Customer Success"About the JobAs a Senior Associate Customer Success, you will act as the key liaison between the company and our clients. You will manage high-value relationships, ensure client satisfaction, oversee engagement strategies, and support cross-functional teams in delivering impactful solutions. This role demands...
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Scheduling Success
2 days ago
Kottayam, Kerala, India beBeeAppointments Full time ₹ 45,000 - ₹ 50,000Appointment SchedulerWe are seeking a skilled and motivated individual to fill the role of Appointment Scheduler. The ideal candidate will be responsible for identifying potential clients, creating customized emails, establishing rapport with decision makers, and ensuring successful meetings.Conduct online research to identify potential clients and decision...
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Key Player in Customer Success
2 days ago
Kottayam, Kerala, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000Customer Support Specialist RoleThis is a full-time remote role for a Customer Support Specialist. The Customer Support Specialist will be responsible for delivering customer service, ensuring customer satisfaction, and providing support to clients.