Help Desk Engineer

2 weeks ago


Kanpur, Uttar Pradesh, India beBeeDesktop Full time ₹ 6,00,000 - ₹ 12,00,000

At Amtex Systems Inc., we're seeking a skilled Desktop Support Specialist to join our high-demand emergency helpline environment.

Key Responsibilities:
  • Troubleshoot hardware, software, and network-related issues with analytical and troubleshooting skills.
  • Provide remote desktop support and application customization with strong communication skills.
  • Maintain system performance through monitoring and timely updates to ensure optimal results.
Requirements:
  • Minimum 2 years of experience in desktop support or a related role.
  • Diploma/BE/B.Tech in ECE/CS/IT/EEE.
  • Fluency in English and Tamil.
  • Willingness to work in 24x7 shift operations.
  • Ability to administer servers and maintain up-to-date documentation.
  • Manage inventory of hardware/software assets effectively.
  • Record technical resolutions and provide regular performance reports.
Benefits:
  • Professional growth opportunities.
  • Opportunities to work in a fast-paced environment.

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