Help Desk Representative

4 days ago

Kanpur, Uttar Pradesh, India beBeeCustomer Full time ₹ 45,00,000 - ₹ 80,00,000
Job Opportunity

We are seeking a Customer Support Professional to join our team in Gurgaon.

  • The ideal candidate will have strong communication skills, be customer-focused, and able to handle interactions professionally.

Key Responsibilities:

  1. Respond to customer inquiries promptly and courteously via phone, email, or intercom.
  2. Follow established procedures to resolve issues or escalate them as necessary.
  3. Ensure efficient use of company resources while maintaining professional communication.
  4. Support team leads during their absence by handling routine tasks after training.
  5. Report operational challenges or service concerns to supervisors clearly and in a timely manner.

Requirements:

  • Excellent verbal and written communication skills (English and Hindi preferred).
  • Basic knowledge of customer service processes and telephone etiquette.
  • Ability to remain calm, attentive, and professional under pressure.
  • Computer literacy with basic IT knowledge.
  • Minimum qualification: 12th Pass or Graduate.
  • Immediate joiners preferred.
Benefits
  • Health Insurance
  • Provident Fund
  • Paid Time Off & Paid Sick Leave
  • Overtime Pay & Performance Bonus
  • Growth & Learning Opportunities
Schedule

Rotational Shifts

  • Help Desk Operations Leader

    6 days ago

    Kanpur, Uttar Pradesh, India beBeeHelp Full time ₹ 1,50,00,000 - ₹ 2,02,50,000

    Job OverviewThe Help Desk Manager role involves overseeing and mentoring a team of help desk representatives to ensure they have the necessary training and resources to effectively support clients.Key ResponsibilitiesLead the delivery of high-quality technical and operational support services to clients.Develop and implement efficient help desk SOPs and...

  • Help Desk Manager

    2 days ago

    Kanpur, Uttar Pradesh, India LTIMindtree Full time

    Walking Drive Interview Details:Position: Helpdesk ManagerDate: Saturday, 6th Sep' 2025Time: 10:00 am to 4:00 pmVenue: LTIMindtree NOIDA Office, 10th floor, Tower 5, Block B, Candor Tech Space, sector 62,Noida Contact Person: Archana Anand- Archana.Anand1@ltimindtree.com Documents to Carry: Updated ResumeValid government ID ProofEducation: MBAExperience: 15...

  • Information Technology Help Desk

    3 weeks ago

    Kanpur, Uttar Pradesh, India SkillUp Online Full time

    We are seeking a proactive and cooperative Help Desk Support Specialist to provide front-line support for users of the website and employee volunteering & giving program. This role is essential to ensuring a seamless experience for learners, educators, and employees by resolving inquiries efficiently and professionally.Key ResponsibilitiesSkillsBuild.org...

  • Help Desk Operations Lead

    2 days ago

    Kanpur, Uttar Pradesh, India beBeeHelpDeskManager Full time ₹ 20,00,000 - ₹ 25,00,000

    Job DescriptionWe are seeking a seasoned Help Desk Manager to oversee and mentor a team of helpdesk staff. As a leader, you will ensure they have the necessary training and resources to effectively support applicants / individuals.The role involves delivering high-quality technical / functional and operational support services to applicants /...

  • Help Desk Representative

    1 week ago

    Kanpur, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 6 - ₹ 8

    About the RoleWe are seeking an experienced and proactive Customer Support professional to join our team. The ideal candidate will handle customer queries with empathy and efficiency, ensuring a seamless and positive customer experience.

  • Help Desk Analyst

    5 days ago

    Kanpur, Uttar Pradesh, India FedTec Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    FedTec Overview: FedTec is a Woman-Owned Small Business with headquarters in Reston, VA. However, FedTec is more than just a company – we are a dedicated team of visionary individuals who understand the power of transformation. With our unwavering commitment to innovative technology and forward-focused methods, we empower government agencies to fulfill...

  • Help Desk Technician

    1 week ago

    Kanpur, Uttar Pradesh, India beBeeSupport Full time  80,000 -  1,20,000

    Support SpecialistThe Support Specialist plays a crucial role in providing exceptional customer service and resolving technical issues.Key Responsibilities:Incident ManagementRecord, categorize, and prioritize incidents in the ITSM/ticketing system.Provide basic Level 1 troubleshooting for hardware, software, printers, email, network connectivity, and...

  • Help Desk Professional

    1 week ago

    Kanpur, Uttar Pradesh, India beBeeSupport Full time ₹ 4,80,000 - ₹ 7,20,000

    Job Description:As a Technical Support Specialist, you will be the primary point of contact for our global user base, assisting traders in navigating the platform, troubleshooting issues, and understanding key features in real-time.This role is ideal for someone who is quick-thinking, empathetic, and skilled in written communication. If you're familiar with...

  • Front Desk Receptionist

    5 days ago

    Kanpur, Uttar Pradesh, India Fitclub Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Fitclub is Hiring: Customer Service Representative Are you a people person with a passion for health and fitness? Do you thrive in a fast-paced, high-energy environment? Fitclub is looking for a Client Service Representative to be the first point of contact for our members and guests As the face of Fitclub, you'll play a key role in creating a warm,...

  • Help Desk Associate

    2 days ago

    Kanpur, Uttar Pradesh, India beBeeSupport Full time ₹ 21,60,000 - ₹ 42,00,000

    Job Description:">">We are seeking a Customer Support Specialist to join our team.">This is a unique opportunity for individuals who enjoy helping others and working in a fast-paced environment.">">Key Responsibilities:">">Review new orders for accuracy and completeness.">Process new orders on our web-based system.">Respond to customer inquiries and resolve...