Help Desk Associate

10 hours ago

Kanpur, Uttar Pradesh, India beBeeSupport Full time ₹ 21,60,000 - ₹ 42,00,000

Job Description:

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  • We are seeking a Customer Support Specialist to join our team.">
  • This is a unique opportunity for individuals who enjoy helping others and working in a fast-paced environment.">
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Key Responsibilities:

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  • Review new orders for accuracy and completeness.">
  • Process new orders on our web-based system.">
  • Respond to customer inquiries and resolve issues.">
  • Maintain high levels of accuracy and efficiency in all activities.">
  • Monitor order status and take appropriate action as needed.">
  • Ensure timely resolution of customer requests and maintain accurate records of activities.">
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Requirements:

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  • Any degree.">
  • Strong organizational and time management skills.">
  • Excellent communication and problem-solving skills.">
  • Able to work in a fast-paced environment with limited supervision.">
  • Proficient in basic computer operations.">
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Diversity, Equality & Inclusion:

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  • We are an equal opportunity employer and welcome applications from diverse candidates.">
  • We are committed to creating an inclusive and respectful work environment.">
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Desired Profile:

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  • Experience entering data using an alphanumeric keyboard and verifying/proofing entered data.">
  • Skill in reviewing, proofing and verifying data.">
  • Able to learn new concepts quickly.">
  • Comfortable working with limited supervision in a fast-paced environment.">
  • A creative problem-solver.">
  • Knowledge of basic computer operations.">
  • Strong organizational skills.">
  • Highly motivated in the performance of sometimes repetitive duties with very low room for error.">
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