Client Relations Ambassador

2 weeks ago


Chennai, Tamil Nadu, India Groom India salon and spa pvt ltd Full time
Empowering Customer Connections

At Groom India Salon and Spa Pvt Ltd, we're dedicated to delivering exceptional beauty and wellness experiences. As a Sales Outreach Representative, you'll play a pivotal role in fostering meaningful relationships with potential clients, showcasing our premium services, and driving growth.

About the Role
  • Engage in outbound calls to introduce our salon and spa offerings, highlighting the benefits of our expertly crafted treatments.
  • Develop effective communication strategies to attract new clients, emphasizing the unique value proposition of our services.
  • Respond promptly to client inquiries, providing detailed information on our services, promotions, and scheduling options.
  • Efficiently manage appointments, bookings, and follow-ups to ensure seamless customer interactions.
  • Collaborate with team members to achieve sales targets, contribute to a positive work environment, and support continuous improvement initiatives.
Requirements
  • Prior experience in sales, customer service, or a related field is highly valued.
  • Exceptional verbal communication skills and a warm, approachable phone manner are essential.
  • The ability to build rapport with clients over the phone and provide personalized recommendations is crucial.
  • BASIC KNOWLEDGE OF SALON AND SPA SERVICES IS PREFERRED BUT WE ARE WILLING TO TRAIN THE RIGHT CANDIDATE.
  • Strong organizational skills, attention to detail, and proficiency in using CRM software are necessary for success.
  • Able to handle objections, remain persistent, and adapt to changing circumstances to achieve goals.

We offer a competitive salary range of $25,000 - $35,000 per annum, depending on experience, as well as opportunities for growth and professional development within a dynamic and supportive team.



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