
Patient Access Strategic Manager
2 days ago
**Strategic Leadership Role**
This position plays a pivotal role in shaping the best-in-class Hub program through enhanced ways of working that leverage a global footprint.
The ideal candidate will have a Doctorate degree/Masters/Bachelors in Science with 12+ years in Pharma/Biotech domain and at least 5 yrs of Patient access experience. Additionally, they should possess previous supervisory or leadership experience and an understanding of call center training, quality, audit, and compliance standards.
Key responsibilities include:
- Leading the reportable event quality check processes for the Amgen SupportPlus and Tezspire Together Patient Support Programs (PSPs)
- Accelerating critical business processes, solving business challenges, and ultimately delivering value for more patients
- Collaborating with cross-functional teams to identify quality issues and quickly resolve them
Key skills and qualifications include:
- Experience leading or being a member of a cross-functional project team
- Excellent communication skills, including interpersonal skills to foster collaboration and success in a highly matrixed environment; strong oral/written presentation skills
- Demonstrated success as a team leader with strong team management skills
**Critical Success Factors:**
- Experience critically evaluating process and establishing creative solutions
- Dynamic individual who can work across multiple teams to identify quality issues and quickly resolve them
**What We Offer:**
- A dynamic and challenging work environment
- Ongoing professional development opportunities
- A collaborative and supportive team culture
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