Patient Relation Officer

4 days ago

Hyderabad Telangana, India ESSVEE SERVICES Full time

**PRO (Patient Relation Officer)**

**Experience : 4 to 7 years**

**Compensation : Rs.30,000/- to Rs.35,000/-+ Attractive Incentives.**

**Note : Telugu Mandatory**

**1)** **Responsible to develop and implement strategies to promote healthcare services to prospective patients at clinic.**

**2)** **Responsible to plan strategically to enhance the revenue and sales of the clinic.**

**3)** **Build and maintain strong relationships with patients and their families to ensure a seamless patient services by coordinating appointments, addressing queries, and providing necessary information.**

**4)** **Responsible to monitor and analyze the patients’ rights and responsibilities.**

**5)** **Responsible to collaborates with the quality improvement efforts to identify key improvement focus areas that impact both patient care quality and safety.**

**6)** **Responsible for making patients aware of health services and facilities available for patients.**

**7)** **Responsible to provide health counseling to the patient and helping them to understand about the treatment.**

**8)** **Responsible to provide counseling and respond to patient’s needs, requirements and concerns as appropriate.**

**9)** **Responsible to provide financial counseling and advise on payment options available and helping them to take decisions about treatment.**

**10)** **Collaborate with marketing and medical teams to create promotional campaigns.**

**11)** **Responsible to support the operations manager to highlight operational risk and areas for improvement.**

**Required skills and qualifications**

**1)** **Graduate or equivalent in Healthcare Management, Sales or related filed.**

**2)** **Proven experience at least 4-7 years working as Patient relation officer or sales or customer service preferably in health care industry.**

**3)** **Strong communication, interpersonal, and negotiation skills.**

**4)** **Must have financial counselling skills or sales skills.**

**5)** **Ability to multitask, prioritize, and manage time effectively.**

**6)** **Team management experience.**

**7)** **Strong active-listening and verbal-communication skills.**

**8)** **Across Telangana & Andhra Pradesh.**

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work as Patient Relation Officer: 3 years (required)

Work Location: In person

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