ServiceNow HRSD Developer
1 day ago
Job Title: ServiceNow HRSD Developer
About Us:
ExuberantHR Consulting is a leading provider of Human Resources Service Delivery solutions. We are seeking an experienced ServiceNow HRSD Developer to join our team.
Job Description:
We are looking for a skilled ServiceNow HRSD Developer with a strong focus on implementing and customizing the HRSD module within the ServiceNow platform. The ideal candidate will be responsible for configuring and maintaining the HR Service Portal, Case Management, Knowledge Management, and HR-related workflows.
Key Responsibilities:
- Configure and customize the HRSD module within ServiceNow to meet business requirements.
- Design, configure, and implement HR case management processes to handle HR service requests.
- Develop and enhance the HR Service Portal to provide a user-friendly interface for employees.
- Implement and manage Knowledge Base articles to provide self-service solutions for employees.
- Configure and maintain HR-related service catalog items.
- Create and optimize workflows, automation, and business rules to improve HR service delivery and efficiency.
- Work with HR systems (such as HRIS, payroll, and benefits platforms) to integrate with ServiceNow HRSD for seamless data transfer and enhanced service delivery.
- Maintain detailed documentation of configurations, customizations, workflows, and integrations for HRSD modules.
Required Skills & Experience:
- Minimum 5 years of experience as a ServiceNow Developer with specific experience in configuring and customizing the HRSD module.
- Proficiency in ServiceNow platform features, including Case Management, Knowledge Management, HR Service Portal, and HR Service Catalog.
- Hands-on experience with HRSD best practices, including HR case management, service catalog design, employee self-service, and knowledge management.
- Experience with ServiceNow's HR Service Portal, HR Case Management, and HR Knowledge Base.
- Familiarity with integrating ServiceNow with external systems using web services (REST/SOAP) and MID Server.
- ServiceNow Certified Application Developer (CAD) is preferred. Any HRSD-related certifications are a plus.
Salary:$120,000 - $180,000 per year, depending on experience.
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