ServiceNow HRSD Solutions Architect

1 week ago


Pune, Maharashtra, India ITQube LTD Full time

We are seeking an experienced professional to fill this key role in the team.

The ideal candidate will have strong hands-on experience in ServiceNow HR Service Delivery (HRSD) and possess in-depth knowledge of integrations using REST API, scripting, and advanced concepts like Advanced Work Assignment (AWA), Performance Analytics (PI), and Transform Maps.

The candidate should also have expertise in managing HR lifecycle events.

Key Responsibilities

Configure and implement ServiceNow HRSD solutions, including Case and Knowledge Management, Employee Service Center, and HR Service Portal.

Technical Requirements

Develop and manage REST API integrations between ServiceNow and external systems, ensuring seamless data flow and security compliance.

Leverage ServiceNow scripting (JavaScript, Glide) to automate processes, build business rules, client scripts, script includes, and manage workflows.

Configure and manage Advanced Work Assignment (AWA) for task automation and workload distribution.

Use Performance Analytics (PI) to provide actionable insights into key HR metrics.

Configure Transform Maps to load data through integrations, ensuring smooth data migration and synchronization.

Collaboration and Stakeholder Coordination

Work closely with internal stakeholders, HR teams, and external partners to understand business needs, ensure solution alignment, and provide support during project execution.



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