ServiceNow HRSD Solution Architect

1 day ago


Pune, Maharashtra, India ITQube LTD Full time

Job Title: ServiceNow HRSD Solution Architect

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We are seeking an experienced ServiceNow HRSD Solution Architect to design and implement robust HR service delivery solutions. The ideal candidate will have strong hands-on experience in ServiceNow HRSD and possess in-depth knowledge of integrations using REST API, scripting, and advanced concepts like Advanced Work Assignment (AWA), Performance Analytics (PI), and Transform Maps.

Key Responsibilities:

  • Configure and implement ServiceNow HRSD solutions, including Case and Knowledge Management, Employee Service Center, and HR Service Portal.
  • Develop and manage REST API integrations between ServiceNow and external systems, ensuring seamless data flow and security compliance.
  • Leverage ServiceNow scripting (JavaScript, Glide) to automate processes, build business rules, client scripts, script includes, and manage workflows.
  • Configure and manage Advanced Work Assignment (AWA) for task automation and workload distribution.
  • Use Performance Analytics (PI) to provide actionable insights into key HR metrics.
  • Configure Transform Maps to load data through integrations, ensuring smooth data migration and synchronization.
  • Design and manage workflows for HR lifecycle events such as onboarding, transitions, and offboarding, ensuring a seamless employee experience.
  • Work closely with internal stakeholders, HR teams, and external partners to understand business needs, ensure solution alignment, and provide support during project execution.

Requirements:

  • Strong hands-on ServiceNow experience, with a focus on HRSD for at least 3 years.
  • Proven experience in integrating ServiceNow with third-party systems using REST API.
  • Strong expertise in ServiceNow scripting and automation (JavaScript, Glide).
  • Proficient in advanced ServiceNow functionalities like Advanced Work Assignment (AWA) and Performance Analytics (PI).
  • Experience with Transform Maps to handle data loading and integration.
  • Hands-on experience managing HR lifecycle events (e.g., onboarding, transitions, offboarding) within ServiceNow.
  • ServiceNow HRSD Implementer certification is required.
  • Excellent coordination and communication skills, with the ability to collaborate with internal and external stakeholders.
  • Strong problem-solving and analytical skills.
  • Additional ServiceNow certifications are a plus.

Estimated Salary: $120,000 - $180,000 per year



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