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Crisis Management Specialist

1 month ago

Kota, Rajasthan, India HCLTech Full time

Job Summary: We are seeking a highly skilled Crisis Management Specialist to join our team at HCLTech. The ideal candidate will have a strong background in IT disaster recovery and business continuity management, with experience in implementing and governing BCM life cycles, risk management programs, and technical domain expertise.

Key Responsibilities:

  • Develop and implement business continuity plans to ensure minimal disruption to business operations.
  • Lead crisis management and response efforts at a functional or location level.
  • Collaborate with cross-functional teams to identify and mitigate risks.
  • Implement and maintain disaster recovery mechanisms and automation tools.
  • Provide technical expertise in infrastructure services, AD, DNS, DHCP, telecom, and networks.

Requirements:

  • 9-16 years of work experience in IT/ITES industry with a good understanding of BCM, infra services, and resilience domain.
  • Experience in risk management program implementation in multiple domains, including infrastructure services, BFSI, and healthcare.
  • Industry-recognized certification in business continuity management, such as ISO 27001 or ISO 22301, is an added advantage.