Customer Experience Expert

Customer Success ExpertWe are seeking a skilled and detail-oriented professional to join our team as a Customer Success Expert. This is an exciting opportunity to work with customers and help them achieve their goals by providing advice, guidance, and support at all stages of the customer journey.About the Role:This is a challenging and rewarding role that...

*Job Title:* Voice Process Executive*Company:* ICCS (for Netmeds)*Location:* Royapettah, Express Avenue Mall, 7th Gate, 7th Floor*Job Description:*We are seeking a highly motivated and experienced Voice Process Executive to join our team at ICCS for Netmeds. As a Voice Process Executive, you will be responsible for handling customer interactions via phone,...

Job Overview :The successful candidate will be responsible for delivering comprehensive customer experience training to our team members.About the Role :This role involves educating employees on key customer interaction skills and best practices.You will develop and implement training programs to enhance customer satisfaction and loyalty.Your expertise in...

Job DescriptionWe strive to create memorable and unique experiences for our guests. This is achieved by delivering exceptional services that guide them throughout their stay.Key Responsibilities:Provide a wide range of services to support guests' entire journey with usProcess operational needs, address guest requests, complete reports, and share local area...

Job Title: Customer Service ExpertWe are seeking an experienced professional to fill a key role in our customer service team.About the Role:Provide top-notch customer support via voice callsEfficiently resolve customer inquiries and complaintsMeet or exceed performance targets and quality metricsCollaborate with internal teams to resolve customer issues and...

Job Title:Senior CX Solutions SpecialistAbout the Role:We are seeking a seasoned professional with deep expertise in contact center technologies to join our organization.

Enterprise Technical ConsultantWe are seeking a skilled and customer-focused Enterprise Technical Consultant to join our team. The ideal candidate will be responsible for providing high-quality support to customers who have subscribed to our premium support offerings.As an Enterprise Technical Consultant, you will play a critical role in ensuring fast and...

Job Description:As a Sr. Specialist in Customer Service Operations, you will be responsible for ensuring a premium customer service experience across various channels. You will manage BPO/vendor operations, drive KPI performance, and support efficiency, quality, and membership-first initiatives.Required Skills & Qualifications:3+ years of experience in...

Position: Documentation ExpertLocation: ChennaiEmployment Type: Full-timeAbout the RoleWe are hiring an experienced Documentation Expert to join our Customs Broker/Customs House Agent (CHA) operations in Chennai. This role requires prior hands-on experience in customs clearance documentation, transporter coordination, and compliance processes. Freshers will...

Operations Customer Expert IIJob Title: Operations Customer Expert IILocation: ChennaiEmployment Type: Full Time (On-site)Department: Finance / Accounts ReceivableAbout the RoleWe are seeking a detail-oriented and proactive O2C Collections Specialist to join our Finance team. This role is critical in managing the end-to-end collections process, ensuring...