
Customer Service Expert
1 week ago
Job Title: Customer Service Expert
We are seeking an experienced professional to fill a key role in our customer service team.
About the Role:
- Provide top-notch customer support via voice calls
- Efficiently resolve customer inquiries and complaints
- Meet or exceed performance targets and quality metrics
- Collaborate with internal teams to resolve customer issues and enhance overall service delivery
Key Responsibilities:
- Analyze customer needs and respond accordingly
- Communicate effectively with customers and internal stakeholders
- Identify and implement process improvements
Requirements:
- Bachelor's degree in any field
- Minimum 1 year of experience in customer-facing roles
- Excellent English communication skills (verbal and written)
- Able to work in a fast-paced environment and adapt to changing priorities
What We Offer:
- Competitive salary package
- Paid time off and benefits
- Opportunities for growth and development
Working Conditions:
- 5 days a week
- 2 rotational week-offs
About Us:
We are a dynamic organization dedicated to providing exceptional customer service.
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