Customer Service Operations Lead

Job Title: Front Office Coordinator">Job Summary:","We are seeking a highly organized and detail-oriented Front Office Coordinator to support our team in delivering exceptional services. As a key member of our operations team, you will be responsible for managing administrative tasks, coordinating office operations, and providing excellent customer...

Job Overview:This position offers an opportunity to excel as a bilingual team lead in the customer service sector.The successful candidate will be responsible for overseeing daily operations, ensuring high levels of customer satisfaction and support.Key Responsibilities Include:

Job Description Customer Service:Manage Customer Service functions in dynamic business requirement and ongoing supply chain issues in order to achieve both Top & Bottom-line business growth manage Supply PlanningMonitor and Support Sales order creation, Purchase order creation, Master setups related to material, customer, etc.Analyse customer forecast,...

Summary:The Customer Service Team Leader is a pivotal role responsible for leading a team ofexecutives who manage the entire customer service lifecycle for our clients. This roleensures the seamless execution of all export and import shipments, from confirmationthrough to final document delivery and invoicing. The Team Leader is accountable fordelivering a...

Key Responsibilities:Servicing customers and delivering exceptional results is the main objective of this role. This involves ensuring that all clients are satisfied with the products or services they receive, which directly impacts business growth and revenue.This position plays a crucial part in driving customer retention, reducing churn rates, and...

Job Description:In this key role, you will provide crucial support to customers and colleagues in our contact centers.You will be responding to and investigating queries, providing support on business processes, policies, and procedures, and developing an understanding of customer and business needs in order to suggest improvements and increase...

Job OpportunityAs a Service Delivery Manager, you will be responsible for overseeing customer service processes. You will contribute to the management team and facilitate strategic decisions to drive process improvement.You will plan, allocate, and control resources to ensure quality deliverables within prescribed timelines. Your goal will be to align...

Job OverviewThe ideal candidate will have a minimum of 5 years of experience in inbound/outbound customer support operations, with a background in BPO. They should be familiar with dialer/Apr reports and shrinkage control.Key ResponsibilitiesCandidate will conduct effective resource planning to maximize the productivity of resources (people, technology...

Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service...

Job Opportunity\\We are seeking an experienced leader to head our Customer Service team in Chennai. The ideal candidate will have a strong background in customer service management, excellent communication skills, and experience in handling customer complaints and escalations.\\\\The successful applicant will lead a high-performing team, driving results...