Strategic Customer Advocate

3 days ago

Varanasi, Uttar Pradesh, India beBeeCustomerRelationship Full time ₹ 8,00,000 - ₹ 15,00,000
Customer Relationship Manager

We are seeking a Customer Relationship Manager to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with customers, analyzing customer data, and developing strategies to improve customer loyalty.

Key Responsibilities:
  • Manage customer relationships through regular communication and issue resolution
  • Analyze customer data to identify trends and areas for improvement
  • Develop and implement strategies to improve customer loyalty and retention
  • Oversee CRM project management and collaborate with sales and marketing teams to ensure effective solutions
Requirements:
  • Strong analytical skills and experience in data analysis
  • Excellent communication and interpersonal skills
  • Experience in market segmentation and customer relationship management
  • Project Management skills, with the ability to plan, execute, and oversee CRM projects
  • Strong organizational skills and attention to detail
  • Ability to work independently and remotely
  • Experience with CRM software and systems
  • Bachelor's degree in Business, Marketing, or related field

This is a full-time remote role that offers a dynamic and challenging environment for those who thrive on customer-facing roles. If you have a passion for building long-term relationships with customers and driving business growth, we encourage you to apply.

Benefits:
• Opportunity to work in a fast-paced and dynamic environment
• Collaborative and supportive team
• Professional development opportunities
• Flexible working arrangements

Why Us:
• We offer a competitive compensation package
• We prioritize employee well-being and work-life balance
• We invest in our employees' professional development

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