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Client Relationship Manager
2 weeks ago
We are seeking a Client Relationship Manager to lead our client management efforts and ensure exceptional service delivery.
The ideal candidate will have a proactive approach to client management, a passion for enhancing customer satisfaction, and a proven track record of success in a similar role.
This is an exciting opportunity to join our team and make a meaningful contribution to our clients' success.
Responsibilities- Manage client relationships and develop strategic plans to meet their needs.
- Collaborate with internal teams to ensure seamless service delivery and exceed client expectations.
- Develop and implement process improvements to enhance efficiency and productivity.
- Analyze client feedback and implement changes to improve overall client satisfaction.
- Prepare and deliver regular reports on client status and project progress.
- Bachelor's degree in Business Administration or a related field.
- Minimum 2-5 years of experience in client management or a related field.
- Strong verbal and written communication skills in English.
- Proficiency in using CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Excellent problem-solving skills and attention to detail.
- Opportunity to work with a dynamic team and contribute to the growth and success of our clients.
- Competitive salary and benefits package.
- Ongoing training and development opportunities.
