IT Support Specialist

10 hours ago

Amrāvati, Maharashtra, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 14,00,000
IT Support Specialist Job Description

This is a unique opportunity to deliver exceptional IT support services as an IT Support Specialist. The role requires providing timely resolution of technical issues and maintaining high levels of customer satisfaction.

  • Key Responsibilities:
  • Offer first-level technical support and resolve incidents efficiently.
  • Manage service requests, incidents, and changes using IT Service Management tools.
  • Support user onboarding, access provisioning, and basic resource requests.
  • Monitor system health and generate service performance reports.
  • Guide users through self-service portals and support documentation.
  • Coordinate with escalation teams for complex issue resolution.
  • Ensure compliance with service level agreements and service quality standards.

Required Skills and Qualifications:

  • 2+ years of experience in IT service desk, help desk, or technical support.
  • Hands-on experience with cloud services support.
  • Proficiency in ITIL framework and service management processes.
  • Strong troubleshooting skills in application and infrastructure support.
  • Familiarity with remote support tools and basic system monitoring.
  • Excellent communication and customer service skills.
  • Ability to manage multiple tickets and priorities simultaneously.
  • Bachelor's or Master's degree in a relevant field.

Benefits:

  • The successful candidate will play a vital role in delivering exceptional IT support services.
  • Opportunity to work with a dynamic team and contribute to the success of the organization.

Other Information:

  • ITIL Foundation certification is required.
  • Google Cloud Digital Leader or Associate Cloud Engineer certifications are preferred.

  • Technical Support Specialist

    10 hours ago

    Amrāvati, Maharashtra, India beBeeEngineering Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Technical Support SpecialistJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing on-site technical support and maintenance services to our clients. You will travel across cities or states as needed to resolve technical issues and...

  • Technical Support Specialist

    10 hours ago

    Amrāvati, Maharashtra, India beBeeSpecialist Full time ₹ 8,00,000 - ₹ 20,00,000

    Google Workspace Specialist OpportunityAre you looking for a challenging and rewarding role as a Google Workspace specialist?This is an exciting opportunity to join our team as a Google Workspace specialist, working with cutting-edge technology to drive business success.Job Description: As a Google Workspace specialist, you will be responsible for providing...

  • IT Support Specialist

    6 days ago

    Amrāvati, Maharashtra, India beBeeSupport Full time US$ 45,000 - US$ 75,000

    Job Title: IT Support SpecialistWe are seeking a skilled and proactive individual to join our team as an IT Support Specialist.This is a fantastic opportunity for someone who wants to work in a dynamic environment and be part of a team that values collaboration and innovation.Key Responsibilities:Serve as the initial point of contact for all IT-related user...

  • IT Support Specialist

    4 days ago

    Amrāvati, Maharashtra, India beBeeSupport Full time ₹ 12,00,000 - ₹ 16,00,000

    Job Title: IT Support Specialist">Job Summary:">We are seeking an experienced IT Support Specialist to provide comprehensive technical support across systems, networks, and cloud platforms. The ideal candidate will have a proven track record of delivering excellent customer service, resolving complex technical issues, and ensuring seamless IT...

  • Customer Support Specialist

    2 days ago

    Amrāvati, Maharashtra, India beBeeCareer Full time ₹ 42,00,000 - ₹ 45,00,000

    Job Opportunity: Customer Support SpecialistWe are seeking a highly skilled and confident Customer Support Specialist to join our team.About the Role:This is an exciting opportunity to work with a leading edtech company, providing exceptional customer support and contributing to the growth and success of our organization.Key Responsibilities:Update our CRM...

  • Production Support Specialist

    4 hours ago

    Amrāvati, Maharashtra, India beBeeIntegration Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    System Support SpecialistWe are seeking a skilled professional to provide comprehensive production support for FIS Quantum and Echos treasury management systems, with a focus on integration with Oracle Fusion Intercompany, General Ledger and Cash Management.This role requires both financial systems expertise and technical troubleshooting capabilities to...

  • Service Support Specialist

    4 days ago

    Amrāvati, Maharashtra, India beBeeSupport Full time US$ 90,000 - US$ 1,20,000

    Job Title: Service Support SpecialistWe are seeking an experienced Service Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and resolving complex issues related to hardware, software, and networking.Responsibilities:Provide exceptional customer service and respond to inquiries...

  • Therapy Support Specialist

    4 days ago

    Amrāvati, Maharashtra, India beBeeTherapist Full time ₹ 9,00,000 - ₹ 12,00,000

    Specialised Therapist">We are seeking an experienced therapist to provide specialised support to children with diverse needs.The role involves conducting comprehensive assessments, developing treatment plans and delivering individualised physiotherapy sessions.Key Responsibilities:Conduct in-depth assessments for children with varied requirements.Collaborate...

  • Technical Support Specialist

    4 days ago

    Amrāvati, Maharashtra, India beBeeTechnical Full time ₹ 20,00,000 - ₹ 25,00,000

    Job Summary:We are seeking a talented technical support specialist to join our team.This is an exciting opportunity for someone who enjoys problem-solving and has excellent communication skills.The ideal candidate will possess strong technical knowledge, analytical thinking, and the ability to work independently.Key Responsibilities:Provide technical...

  • Technical Support Specialist

    4 hours ago

    Amrāvati, Maharashtra, India beBeeFieldService Full time US$ 60,000 - US$ 90,000

    As a field service specialist, you will play a pivotal role in ensuring the optimal performance of our products. Your primary responsibility will be to provide expert technical support to customers, thereby enhancing their overall experience with our brand.Key Responsibilities:Respond promptly to customer breakdown calls and efficiently manage expectations...