Customer Support Specialist

16 hours ago

Amrāvati, Maharashtra, India beBeeCareer Full time ₹ 42,00,000 - ₹ 45,00,000

Job Opportunity: Customer Support Specialist

We are seeking a highly skilled and confident Customer Support Specialist to join our team.

About the Role:

This is an exciting opportunity to work with a leading edtech company, providing exceptional customer support and contributing to the growth and success of our organization.

Key Responsibilities:

  • Update our CRM system and make outbound calls daily using provided leads
  • Verify and screen prospective customer data to ensure accuracy and quality
  • Capture additional information and assess customer interest in our products and services
  • Collaborate closely with our Sales team for lead allocation and coordination
  • Evaluate and prioritize lead quality to ensure successful handover to our Counselling team

Requirements:

  • Bachelor's degree or equivalent
  • Strong spoken English communication skills, both written and verbal
  • Flexibility to adapt to US shift timings
  • High energy levels and enthusiasm for rapid career growth

Why Choose Us?

  • Opportunities for growth and professional development in a fast-paced environment
  • A supportive team culture and positive work atmosphere
  • The chance to work with a leading Indian edtech brand on a global platform
  • Mentorship from industry-leading professionals to guide your career

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