Customer Support Specialist

4 days ago

Amrāvati, Maharashtra, India beBeeCustomer Full time ₹ 40,00,000 - ₹ 80,00,000
Customer Service Professional

About the Job:

We are seeking a Customer Service Professional to provide first-line support to customers and promote Coats products and services.

Key Responsibilities:

  • Respond to customer inquiries and concerns in an efficient and empathetic manner.
  • Promote and up-sell Coats products and services to increase sales.
  • Manage customer orders, queries, and complaints.
  • Sell the benefits of established digital tools and provide training.

Requirements:

  • Freshers or previous experience in customer service is preferred.
  • Be customer-focused and target-oriented.
  • Demonstrate good communication, collaboration, interpersonal, and influential skills.

About Us:

We value innovation, excellence, and diversity. We strive for a collaborative environment where every team member can thrive.

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