International Customer Support Specialist

2 days ago

Amrāvati, Maharashtra, India beBeeCustomer Full time US$ 50,000 - US$ 70,000

Job Opportunity:

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We are seeking a highly skilled and experienced customer support professional to join our team in Ontario, Canada. As a Senior International Customer Service Representative, you will be responsible for providing exceptional customer service to top realtors in the region, helping them with their order queries, and offering solutions to any issues they may face.

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About the Role:

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  • You will work independently to use your expertise and experience to deliver high-quality customer support via phone, email, or chat.
  • You will have the opportunity to work with a fast-paced and dynamic team that values professionalism, empathy, and excellent communication skills.
  • You will be required to have excellent business communications skills in English, as well as a laptop/PC, headphone, a smartphone, and reliable high-speed internet connection.
  • You will need to be proficient in office tools and software such as Microsoft Excel, Word, and PDF, and be willing to learn new tools as needed.
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Our Ideal Candidate:

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  • You are a quick-thinking problem solver with the ability to work under pressure.
  • You have fantastic customer service skills and excellent communication abilities.
  • You have a knack for organization and multitasking in a fast-paced environment.
  • You are up to the challenge of working in an international market and are passionate about delivering an incredible customer experience.
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Benefits:

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  • Work from home opportunities available.
  • Full-time position with flexible hours (Mon-Fri, 5:30 pm - 9:00 am).
  • Weekend availability required.
  • US Shift available.
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Requirements:

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  • Excellent business communications skills in English language for phone, chat, and email support.
  • Laptop/PC, headphone, smartphone, and reliable high-speed internet connection required.
  • Proficient in office tools and software like Microsoft Excel, Word, PDF, etc., and willingness to learn new tools if required.
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Recruitment Process:

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  • India office interview.
  • Head Quarter (Canada) office interview.
  • Trial for a week or two weeks (depending on requirement).
  • More rounds of interview depending on requirements.

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