Production Support Specialist

11 hours ago

Amrāvati, Maharashtra, India beBeeIntegration Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
System Support Specialist

We are seeking a skilled professional to provide comprehensive production support for FIS Quantum and Echos treasury management systems, with a focus on integration with Oracle Fusion Intercompany, General Ledger and Cash Management.

This role requires both financial systems expertise and technical troubleshooting capabilities to ensure seamless treasury operations. Key Responsibilities include:

  • Providing end-to-end support for FIS Quantum and Echos treasury management systems
  • Maintaining static data within the Quantum environment to ensure system integrity
  • Troubleshooting, fixing and authorizing Enterprise Workflow Framework (EWF) in Quantum including reports and action-based triggers
  • Identifying and resolving interface issues with bank statements and cashflows
  • Configuring, troubleshooting and fixing Cash Xplorer functionality
  • Supporting core treasury processes including In-House Banking (IHB), Cash forecasting, and Intercompany Settlement
  • Learning internal systems to provide comprehensive end-to-end support to users

Technical Operations involve:

  • Applying strong Oracle/SQL Server database expertise to maintain system performance
  • Authoring and optimizing SQL queries for data extraction and reporting
  • Applying working knowledge of the Quantum data model to troubleshoot complex issues
  • Working with Golden Gate and Datapipelines technologies for data integration
  • Supporting integration points between FIS systems and Oracle Fusion AGIS/GL modules

Governance & Compliance responsibilities include:

  • Maintaining SOPs, process documentation, and impact assessments for system updates
  • Assessing readiness for Quarterly Cloud Updates including regression testing to ensure business continuity
  • Ensuring financial data accuracy, SOX compliance, and internal control adherence

Required Qualifications include:

  • 5+ years experience with FIS Quantum and Echos treasury management systems
  • Hands-on experience in static data maintenance within financial applications
  • Proficiency in Oracle/SQL Server database concepts and SQL query authoring
  • Experience authoring, troubleshooting and fixing Enterprise Workflow Framework (EWF) in Quantum

As a System Support Specialist, you will be responsible for providing high-quality support to our users, ensuring seamless treasury operations, and maintaining system integrity. If you have a strong background in finance and IT, this is an excellent opportunity to grow your career.

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