Enterprise Account Manager
5 days ago
Vodafone Idea Limited, an Aditya Birla Group and Vodafone partnership, is India's leading telecom service provider. We offer pan-India voice and data services across 2G, 3G, and 4G platforms. With a large spectrum portfolio, we are committed to delivering delightful customer experiences and contributing to the creation of a truly 'Digital India'.
We aim to make both retail and enterprise customers future-ready with innovative offerings, accessible through our digital ecosystem and extensive on-ground presence. Our company is listed on the National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
We pride ourselves on being an equal opportunity employer, fostering a collaborative, inclusive environment that encourages authenticity and belonging. Our goal is to build a diverse workforce that reflects our values of Passion, Boldness, Trust, Speed, and Digital.
As a Client Manager – Outbound, Strategic Accounts, you will be responsible for understanding business needs and managing relationships with Enterprise Customers. Your key areas of focus will include:
- Single-point contact for Enterprise Customers, owning their entire customer life cycle
- Driving new and incremental revenue growth on Mobility and Non-Mobility product offerings
- Farming existing revenue streams, protecting against competition and downward tariff revisions
- Cross-selling and up-selling new products and services to enhance overall revenue
- Business planning and accurate forecasting of revenue, order bookings, gross additions, and bad debts
You will work closely with other teams to ensure synchronization across various activities, including tariff offerings, order fulfillment, issue resolution, and collections. Additionally, you will monitor service delivery and assurance aspects, ensuring they align with agreed Service Level Agreements (SLAs) and Master Service Agreements (MSAs).
The estimated salary for this role is ₹15,00,000 per annum, based on industry standards and market research. However, please note that this figure is subject to change based on individual qualifications, experience, and performance.
This is an exciting opportunity to join a dynamic team at Vodafone Idea Limited. If you have a passion for account management and a strong background in Enterprise telecom products and services, we encourage you to apply.
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