Customer Experience Manager
3 weeks ago
Cog Culture is seeking a highly motivated and results-driven Customer Experience Manager to join our team. The ideal candidate will have a passion for delivering exceptional customer experiences and a proven track record of success in a similar role.
Main Responsibilities:
- Develop and implement strategies to improve customer satisfaction and loyalty
- Analyze customer feedback and data to identify areas for improvement
- Collaborate with internal teams to ensure seamless delivery of products and services
- Build and maintain strong relationships with clients and internal stakeholders
Requirements:
- 5+ years of experience in customer-facing roles
- Proven track record of success in improving customer satisfaction and loyalty
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
-
Customer Experience Strategist
1 week ago
Gurgaon, Haryana, India Glood - Personalization & Experience For Shopify Full timeUnlock Customer Success at Glood - Personalization & Experience For ShopifyWe're on the hunt for a skilled Customer Experience Strategist to join our team at Glood - Personalization & Experience For Shopify. As a key player in our customer success journey, you'll work closely with clients to drive growth, retention, and long-term satisfaction.About the...
-
Customer Experience Manager
3 weeks ago
Gurgaon, Haryana, India Industrybuying Full timeJob SummaryWe are seeking a seasoned professional to drive customer retention and engagement at Industrybuying. As a key member of our team, you will be responsible for developing and executing CRM campaigns to drive customer loyalty and revenue growth.The ideal candidate will have a strong background in campaign management, data analysis, and customer...
-
Customer Experience Manager
3 weeks ago
Gurgaon, Haryana, India ZYLA Healthcare Pvt Ltd Full timeAbout ZYLA Healthcare Pvt Ltd">At ZYLA Healthcare Pvt Ltd, we're pushing the boundaries of healthcare innovation. Our cutting-edge product has a significant societal impact, and we're seeking an experienced professional to lead our customer support team.">Job Summary">We're offering a competitive salary of $120,000 - $150,000 per year, depending on...
-
Customer Experience Manager
3 weeks ago
Gurgaon, Haryana, India Industrybuying Full timeWe are seeking an experienced professional to lead our CRM and retention strategy, focusing on driving growth and enhancing customer experiences. As a Customer Experience Manager at Industrybuying, you will be responsible for developing and executing campaigns across various channels, including email, push notifications, WhatsApp, and SMS, using data-driven...
-
Enterprise Customer Experience Manager
1 month ago
Gurgaon, Haryana, India Sprinklr Full timeAt Sprinklr, we're looking for a seasoned Enterprise Customer Experience Manager to lead our customer delivery initiatives.Company OverviewSprinklr is a leading enterprise software company that enables every organization on the planet to make their customers happier. Our unified customer experience management (Unified-CXM) platform helps companies deliver...
-
Enterprise Customer Experience Manager
3 weeks ago
Gurgaon, Haryana, India Sprinklr Full timeAbout this Opportunity:This is an exciting opportunity to join our team as an Enterprise Customer Experience Manager, where you will be responsible for delivering exceptional customer experiences through our innovative software solutions.You will work closely with our R&D team to understand customer needs and develop tailored solutions that meet their unique...
-
Customer Experience Manager
3 weeks ago
Gurgaon, Haryana, India Knowbiliti Full timeEstimated Salary: $80,000 - $110,000 per year">Responsibilities:">Leadership & Development:">Lead a team of customer service representatives to ensure exceptional service and meet performance targets
-
Customer Success Lead
2 weeks ago
Gurgaon, Haryana, India Glood - Personalization & Experience For Shopify Full timeAbout the RoleWe are seeking a seasoned Customer Success Lead to join our team at Glood - Personalization & Experience For Shopify.As a Customer Success Lead, you will be responsible for ensuring that our customers achieve maximum value from our platform. This includes owning the post-sales customer journey, working closely with clients to onboard them and...
-
Customer Experience Strategist
1 week ago
Gurgaon, Haryana, India BayOne Solutions Full timeCustomer Success ManagerAt BayOne Solutions, we are seeking a highly skilled Customer Success Manager to join our team.Estimated Salary: ₹1,200,000 - ₹1,800,000 per annumThe successful candidate will be responsible for ensuring customer satisfaction and loyalty by delivering exceptional support and services.Key Responsibilities:Develop and implement...
-
Customer Experience Manager
3 weeks ago
Gurgaon, Haryana, India ZYLA Healthcare Pvt Ltd Full timeJob DescriptionAs a Customer Experience Manager at Zyla Health, you will be responsible for leading a team of customer support representatives and driving quality and customer experience initiatives. Your key objectives will include analyzing and redefining processes to enhance efficiency and productivity, monitoring and evaluating team performance, tracking...
-
Director of Customer Experience
3 weeks ago
Gurgaon, Haryana, India MyOperator Full timeJob Description: We are looking for a Director of Customer Experience to join our team at MyOperator. As a leader, you will be responsible for driving customer satisfaction and retention through proactive engagement, effective issue resolution, and continuous process improvement.">Responsibilities: Design and implement customer loyalty and retention...
-
Customer Experience Strategist
7 days ago
Gurgaon, Haryana, India noon Full timeAt noon, we're committed to creating a customer-centric experience that sets us apart in the market. As a Senior Product Manager on our Growth & Discovery team, you'll play a critical role in shaping this vision and driving key growth initiatives.About the RoleWe're looking for a seasoned product management professional with a passion for delivering...
-
Customer Experience Manager
1 week ago
Gurgaon, Haryana, India TaskUs Full timeAbout TaskUs">TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world's most innovative companies.We help our clients represent, protect and grow their brands leveraging a cloud-based infrastructure and serving clients in the fastest-growing sectors including social media, e-commerce, gaming, streaming...
-
Customer Experience Strategist
3 weeks ago
Gurgaon, Haryana, India Talent Ro Full timeJob Summary:Talent Ro is looking for a highly experienced Senior Manager to lead its Customer Experience team. The successful candidate will be responsible for driving customer satisfaction and loyalty through effective collection operations.Key Responsibilities:Develop and implement customer-centric collection strategiesTrain team members on customer...
-
Customer Experience Representative
3 weeks ago
Gurgaon, Haryana, India Karnival Full timeKarnival OverviewWe are a customer marketing platform that elevates and leverages current customers' experiences to improve retention and growth. Our unified platform seamlessly integrates various functionalities, such as Smart Receipts, Net Promoter Score assessments, Customer research, Surveys, Product Reviews, Loyalty, and a Customer Journey Builder.What...
-
Digital Communications Manager
3 weeks ago
Gurgaon, Haryana, India The Ayurveda Experience Full timeThe Ayurveda Experience is seeking a talented Digital Communications Manager to lead our social media and digital communications efforts. This is an exciting opportunity to join a growing company and make a meaningful impact on our online presence.The estimated annual salary for this position is $100,000 to $130,000, based on experience.The ideal candidate...
-
Customer Experience Representative
4 weeks ago
Gurgaon, Haryana, India IGT Solutions Full timeAbout IGT SolutionsIGT Solutions is a customer experience company that helps global brands deliver seamless interactions with their customers. Our mission is to simplify complex customer journeys and provide integrated solutions for various industries. We are looking for an experienced Travel Agent to join our team as a Travel Executive. This role requires...
-
Customer Experience Advocate
4 weeks ago
Gurgaon, Haryana, India Genpact Full timeJob OverviewAt Genpact, we are seeking a highly skilled and customer-centric Customer Experience Advocate to join our team. This is an exciting opportunity for the right individual to make a meaningful impact in delivering exceptional customer experiences.About UsGenpact (NYSE: G) is a global professional services and solutions firm that delivers outcomes...
-
Content Creator
3 weeks ago
Gurgaon, Haryana, India The Ayurveda Experience Full time**Job Opportunity:**We are a leading wellness brand seeking a talented Content Creator - Influencer Manager to join our team. This role requires expertise in video content creation, influencer management, and social media marketing.The ideal candidate will have at least 5 years of experience in managing social media channels, growing organic reach, and...
-
Customer Experience Advocate
1 month ago
Gurgaon, Haryana, India Genpact Full timeRole OverviewWe are seeking a highly skilled Genpact Dispute Resolution Specialist to join our team. As a key member of our operations team, you will play a crucial role in providing exceptional customer service and dispute resolution expertise.About UsGenpact is a global professional services firm that delivers outcomes that shape the future. With over...