Order to Cash Process Lead

5 days ago


Hyderabad, Telangana, India Genpact Full time

This role requires an experienced professional to manage day-to-day operations and ensure timely completion of tasks in our Order to Cash process.

Job Description:
  • Making collection calls to customers, sending invoices via email or fax as per their requests.
  • Leading the end-to-end process of Cash applications, identifying and resolving unidentified cash discrepancies.
  • Ensuring accurate and confidential completion of Daily Receipt Reconciliation (DRR), processing cash application functions to invoices at assigned sites.
  • FOLLOWING UP on customer/internal disputes, customer inquiries, and working between departments to get a resolution.
  • Reconciling orders to match customer books, including validating credits or debits and sending them to customers for collection or refund.
Key Qualifications:
  • Bachelor's degree in Commerce
  • Meaningful work experience
  • Excellent English language skills (verbal and written)

The estimated annual salary for this position is $95,000 - $130,000, depending on location and experience.



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