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Retail Franchisee Operations Manager
4 weeks ago
Vodafone Idea Limited, a leading telecom service provider in India, is seeking a skilled Franchisee Lead to join its team. As a key member of the retail operations team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring the overall success of the franchisee business.
Key Responsibilities:
- Develop and execute sales strategies to achieve revenue targets across all products.
- Monitor and improve the quality of customer acquisition and retention.
- Ensure timely availability of stock and manage inventory levels.
- Coach and develop channel partners to improve efficiency and profitability.
- Manage customer satisfaction and churn rates.
Requirements:
- Proven experience in retail operations and sales management.
- Strong leadership and people management skills.
- Ability to analyze data and make informed business decisions.
- Excellent communication and interpersonal skills.
About Vodafone Idea Limited:
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership, committed to delivering delightful customer experiences and contributing to the growth of the Indian economy. As a leading telecom service provider, we offer a range of innovative products and services to our customers.
