Franchisee Lead

3 weeks ago


Kolkata, West Bengal, India Vodafone Idea Limited Full time
Job Summary

The successful candidate will be responsible for leading postpaid customer service and sales activities across all products, ensuring quality of acquisition, availability of stock, and revenue targets are met. This role requires strong leadership and people management skills, with experience in retail and store management.

Responsibilities

• Achieve sales targets for all postpaid products
• Ensure quality of acquisition and monitor stock availability
• Deliver overall revenue targets
• Coach channel partners to improve efficiency and profitability
• Manage customer satisfaction and churn

Requirements

• Graduate degree
• Experience in retail industry
• Strong leadership and people management skills
• Understanding of store management and customer relationship management

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