Business Development Manager

2 days ago


Kolkata, West Bengal, India Vodafone Idea Limited Full time

Vodafone Idea Limited is a leading telecom service provider in India, offering pan-India voice and data services across 2G, 3G, and 4G platforms. As a Franchisee Lead, you will be responsible for managing activities in your zone, spanning customer service, sales, and revenue targets across all products.

Key Responsibilities:

  • Achieve sales targets for all products, including voice, data, digital, and upgrades.
  • Ensure and monitor the quality of acquisition.
  • Ensure availability of stock adhering to norms.
  • Deliver overall revenue targets through channels.
  • Achieve total targets for up-selling and cross-selling.
  • Facilitate the roll-out of VMS/MI and meet expansion targets.
  • Coach channel partners to improve efficiency, drive profitability, and adherence to processes.
  • Manage churn and customer satisfaction for walk-in customers at touch points.

Requirements:

  • P&L management skills.
  • Understanding of store management and customer relationship management.
  • Leadership and people management skills.

Vodafone Idea Limited is an equal opportunity employer committed to diversifying its workforce. We strive for a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. Our goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed, and Digital.



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