Business Development Manager
2 days ago
Vodafone Idea Limited is a leading telecom service provider in India, offering pan-India voice and data services across 2G, 3G, and 4G platforms. As a Franchisee Lead, you will be responsible for managing activities in your zone, spanning customer service, sales, and revenue targets across all products.
Key Responsibilities:
- Achieve sales targets for all products, including voice, data, digital, and upgrades.
- Ensure and monitor the quality of acquisition.
- Ensure availability of stock adhering to norms.
- Deliver overall revenue targets through channels.
- Achieve total targets for up-selling and cross-selling.
- Facilitate the roll-out of VMS/MI and meet expansion targets.
- Coach channel partners to improve efficiency, drive profitability, and adherence to processes.
- Manage churn and customer satisfaction for walk-in customers at touch points.
Requirements:
- P&L management skills.
- Understanding of store management and customer relationship management.
- Leadership and people management skills.
Vodafone Idea Limited is an equal opportunity employer committed to diversifying its workforce. We strive for a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. Our goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed, and Digital.
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