Retail Store Operations Manager

1 month ago


Kolkata, West Bengal, India Vodafone Idea Limited Full time

At Vodafone Idea Limited, we are committed to delivering exceptional customer experiences and contributing to the growth of a truly 'Digital India.'

As Store Manager - Vi Store Operations, you will be responsible for ensuring the efficient operation of our retail stores, maintaining high standards of customer service, and driving sales growth through effective inventory management and customer engagement strategies.

Key responsibilities include:

  • Monitoring and ensuring the quality of store operations, including inventory management and customer service
  • Increasing revenue per footfall by providing exceptional customer experiences and promoting sales initiatives
  • Achieving profitability targets by optimizing store operations and minimizing losses
  • Developing and implementing strategies to minimize pilferage and shrinkage
  • Managing churn and ensuring customer satisfaction through regular reviews and performance streamlining

Requirements:

  • Graduate with P&L management skills
  • 2-3 years of work experience in retail industry
  • Store management and customer relationship management skills

Join us and be a part of our journey to transform the retail landscape in India.



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