Retail Operations Manager

2 days ago


Kolkata, West Bengal, India Reliance Retail Full time

Job Overview

The Store Performance Director at Reliance Retail will be responsible for overseeing multiple retail locations within the East region. This role requires experience in retail management, team leadership, and sales strategy. The successful candidate will ensure stores meet sales targets, provide exceptional customer service, and maintain operational excellence.

Key Responsibilities

  • Oversee the daily operations of multiple retail stores within the East region.
  • Develop and implement sales strategies to achieve business targets and store profitability.
  • Lead, train, and manage store managers and staff to ensure high performance levels.
  • Monitor and optimize inventory levels, ensuring stock availability and minimizing losses.
  • Ensure exceptional customer service is delivered consistently across all stores.
  • Conduct regular market analysis to stay informed about market trends and adjust strategies accordingly.

Qualifications and Skills

  • Proven experience in retail management with a demonstrated ability to drive sales and achieve targets.
  • Strong sales strategy skills to plan and execute effective sales campaigns and promotions.
  • Excellent team leadership skills with the ability to motivate and manage a large team.
  • Comprehensive understanding of inventory management to optimize stock levels and minimize losses.
  • Outstanding customer service skills to ensure top-notch customer satisfaction and loyalty.
  • Proficiency in market analysis to understand local market conditions and consumer trends.

For more information and to apply, please visit our website.



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