Retail Store Operations Manager

1 week ago


Kolkata, West Bengal, India Vodafone Idea Limited Full time

Vodafone Idea Limited, a leading telecom service provider in India, is seeking a highly skilled Store Manager to join its Retail team. As a key member of the organization, you will be responsible for driving store processes, ensuring stock availability, and achieving profitability targets.

Key Responsibilities:

  • Monitor and ensure quality of acquisition through store
  • Increase revenue per footfall by aiding customers' purchase decisions
  • Achieve profitability (Return on investment) targets for the store
  • Minimize losses from pilferage (wastage) and shrinkage (unidentified losses)
  • Manage churn and achieve customer satisfaction for walk-in customers
  • Ensure appropriate placement of pop-ups and product displays at store
  • Coach & train Store Executives and ensure employee-retention and motivation levels are high

Requirements:

  • Graduate with P&L Management skills
  • 2-3 years of work experience in Retail Industry
  • Store Management & Customer Relationship Management

About Vodafone Idea Limited:

Vodafone Idea Limited, formerly Idea Cellular Limited, is an Aditya Birla Group & Vodafone partnership. We are committed to delivering delightful customer experiences and contributing towards creating a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow.



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