
Retail Operations Director
2 days ago
Strategic Store Leadership Role
Seeking a skilled and experienced individual to oversee daily store operations, drive sales growth, and deliver exceptional customer experiences.
Key Responsibilities:
- Manage all aspects of store operations, including opening and closing procedures, to ensure smooth day-to-day activities.
- Maintain a clean, well-maintained, and visually appealing store environment at all times.
- Monitor and manage inventory levels to optimize product availability and minimize waste.
- Drive sales growth and meet/exceed sales targets through effective staff management, motivation, and guidance.
- Provide training and support to sales associates to enhance their product knowledge and customer service skills.
- Implement sales strategies and promotions to maximize revenue and improve customer engagement.
- Foster a customer-centric environment, ensuring an exceptional shopping experience through prompt issue resolution and strong customer relationships.
- Recruit, train, and supervise store staff to create a positive and collaborative work environment.
- Conduct regular performance evaluations and provide constructive feedback to staff members.
- Ensure adherence to security and safety protocols, as well as compliance with relevant regulations and company policies.
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