Head - Retail Operations

20 hours ago

Surat, Gujarat, India DISHHA STAFFING SERVICES PVT LTD Full time ₹ 1,04,000 - ₹ 1,30,878 per year
Position: Head Retail OperationsLocation: SuratExperience: Years Job Summary:

We are seeking a visionary and results-driven Head of Retail Operations to lead and manage the overall retail strategy and operations across multiple outlets. The role involves P&L ownership, sales growth, operational excellence, team leadership, and customer experience enhancement. The ideal candidate should have extensive experience in managing multi-store retail operations, preferably in the healthcare, pharmacy, or wellness industry, with proven ability to drive business growth and scale operations.

Key Responsibilities:
  • Develop and execute retail operations strategy aligned with business objectives.
  • Provide P&L leadership for all retail outlets, ensuring profitability and cost optimization.
  • Drive sales, revenue growth, and customer retention across all stores.
  • Standardize and enforce SOPs, compliance, and quality standards in line with healthcare/retail norms.
  • Lead, mentor, and motivate a large operations and store management team to achieve performance excellence.
  • Oversee store expansion, location strategy, and new outlet setup.
  • Collaborate with marketing and business development teams to design promotions, loyalty programs, and branding initiatives.
  • Analyze retail performance metrics (sales, footfall, conversion rates, shrinkage, inventory turns, etc.) to optimize operations.
  • Build and maintain strong vendor, distributor, and supply chain relationships.
  • Ensure compliance with healthcare regulations, safety norms, and internal audit standards.
  • Implement technology-driven solutions (ERP, POS, CRM) for efficient retail management.
  • Report directly to senior leadership/CEO with strategic insights and operational performance dashboards.
Key Requirements:
  • Graduate / MBA (Retail, Operations, Healthcare Management preferred).
  • 15 18 years of progressive experience in retail operations, with at least 5 years in a senior leadership role.
  • Strong background in multi-store management (healthcare, pharmacy, wellness, FMCG, or organized retail).
  • Demonstrated expertise in P&L management, sales growth, and operational scale-up.
  • Excellent leadership, strategic thinking, and decision-making skills.
  • Strong interpersonal and communication abilities to collaborate across functions.
  • Proficiency in MS Office, ERP, POS, CRM systems, and retail analytics tools.

  • Head of Operations

    17 hours ago

    Surat, Gujarat, India Taggd Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Required Skills:-Basic Oxygen Furnace Steel Melting Shop Worked as a Head of SMS Operations Worked in a min. 3 MTPA Plant Majorly handled Basic Oxygen Furnace Plant Job PurposeTo provide Exemplary leadership in configuring 6 MTP steel making plant-3 and completing all the jobs from concept to commissioning and production stabilization within targeted...

  • Ethnic Wear Retail Operations Leader

    1 day ago

    Surat, Gujarat, India beBeeRetail Full time ₹ 50,00,000 - ₹ 80,00,000

    Job Title: Retail Store ManagerJob Description:The successful candidate will be responsible for overseeing the day-to-day operations of our flagship ethnic wear retail store, ensuring world-class customer service and driving sales performance.Key Responsibilities:Manage all aspects of daily store operations, including opening/closing, cash handling, and POS...

  • Retail Store Operations Manager

    4 days ago

    Surat, Gujarat, India beBeeOperations Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title: Retail Store Operations ManagerWe are seeking a highly motivated and customer-focused retail store operations manager to support daily business activities of our retail outlet.The role involves managing sales and customer experience, supervising inventory and merchandising, and overseeing additional services like home deliveries and spa...

  • Senior Retail Professional

    1 day ago

    Surat, Gujarat, India beBeeRetail Full time ₹ 12,00,000 - ₹ 15,00,000

    Role SummaryA successful branch manager with extensive experience in retail is required to lead and drive growth.Key Responsibilities:Foster a culture of employee development and evaluationDevelop strategies for sales performance improvementAnalyze and report on sales metricsNurture client relationships and partnershipsCollaborate with other branches for...

  • Experienced Retail Store Operations Manager Wanted

    4 days ago

    Surat, Gujarat, India beBeeRetail Full time ₹ 9,00,000 - ₹ 12,00,000

    **Retail Store Operations Manager**Our business is expanding and we are looking for a skilled Retail Store Operations Manager to lead our retail operations and drive growth.Key Responsibilities:Oversee the day-to-day operations of multiple retail outlets across designated regions.Lead, train, and motivate store managers and sales teams to achieve sales and...

  • Sales Executive

    18 hours ago

    Surat, Gujarat, India Reliance Retail Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company OverviewReliance Retail is a leading retailer in India, operating 15,000+ stores across 7,000+ cities, providing value, quality, and a strong customer experience.Job OverviewSales Executives drive sales and operations at assigned locations, welcoming freshers to engage customers, generate leads, and achieve targets in a fast-paced...

  • Maintenance Manager

    3 weeks ago

    Surat, Gujarat, India Reliance Retail Full time

    Company Overview Reliance Retail India s largest and fastest-growing retailer is renowned for its extensive omni-channel presence and superior customer value proposition With a vast network of over 15 000 stores across 7 000 cities Reliance Retail offers unmatched shopping experiences in Consumer Electronics Fashion Grocery Pharma and Connectivity ...

  • Retail Operations Manager

    3 days ago

    Surat, Gujarat, India beBeeOrganizational Full time ₹ 20,00,000 - ₹ 30,00,000

    Job OpportunityThe Assistant Store Manager oversees daily retail operations, ensuring commercial performance through sales growth and profitability.Exceeding Sales TargetsDelighting customers by understanding their needsConverting Business through Interior Designers & ArchitectsMaintaining high standards of customer service and in-store experienceExpanding...

  • Sales Retail Manager

    3 days ago

    Surat, Gujarat, India beBeeRetailLeader Full time ₹ 9,00,000 - ₹ 15,00,000

    Job Title: Retail Sales Team LeaderLocation: SuratVacancies: 1Description:We are seeking a highly motivated and experienced Retail Sales Team Leader to drive sales targets, manage team performance, and ensure exceptional customer service in our retail environment.Lead the sales team to achieve consistently high sales performance.Maintain high standards of...

  • Plant Head

    18 hours ago

    Surat, Gujarat, India Rishi Jobs Full time US$ 60,000 - US$ 1,20,000 per year

    Looking for a Plant Head for a solar manufacturing company with the ability to manage Operations, Production, Purchase, and Dispatch. The candidate should have end-to-end leadership experience across all plant functions.