
Chief Operations Director
16 hours ago
The Chief Operations Director will oversee all operational aspects of the MICE division, ensuring seamless event delivery and corporate programs in various locations.
About the Role:- Manage end-to-end operations of MICE events, including logistics, vendor coordination, budgeting, and team management.
- Lead the operations team, providing guidance, motivation, and performance management.
- Collaborate closely with sales, marketing, and client relations to align operational execution with business objectives.
- Negotiate and manage contracts with suppliers, venues, and service providers to secure competitive rates and quality services.
- Conduct site inspections, assess venues, and ensure all event requirements are met.
- Monitor and evaluate operational efficiency, implement process improvements, and drive cost optimization.
- Oversee compliance with safety, legal, and quality standards during event execution.
- Handle risk management and contingency planning for seamless event delivery.
- Prepare operational reports and MIS for senior management and clients.
- Build and maintain strong relationships with clients, partners, and suppliers.
Requirements:
- Bachelor's degree in Hospitality, Business Administration, or related field.
- Minimum 7-10 years in event operations or related roles, with 3+ years in MICE operations leadership.
- Strong knowledge of the MICE industry, event management best practices, and vendor management.
- Proven leadership, negotiation, and communication skills.
- Ability to handle multiple projects and work under pressure in a fast-paced environment.
- Proficiency in MS Office, event management software, and reporting tools.
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