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Experienced Retail Store Operations Manager Wanted
3 weeks ago
**Retail Store Operations Manager**
Our business is expanding and we are looking for a skilled Retail Store Operations Manager to lead our retail operations and drive growth.
Key Responsibilities:
- Oversee the day-to-day operations of multiple retail outlets across designated regions.
- Lead, train, and motivate store managers and sales teams to achieve sales and service targets.
- Ensure adherence to brand standards, SOPs, and visual merchandising guidelines across all stores.
- Analyse store performance metrics and drive actionable insights to improve key performance indicators.
- Handle escalations, ensure customer satisfaction, and resolve operational issues promptly.
- Collaborate with the marketing and merchandising teams for local promotions and seasonal campaigns.
- Conduct regular audits and area visits to assess operational efficiency and compliance.
Qualifications:
- Graduate or Postgraduate in Business, Retail Management, or a related field.
- 5–8 years of proven experience in apparel/fashion retail, managing multiple stores.
- Must be comfortable with travel for store visits and audits.
- Proficiency in retail analytics and Microsoft Office.
