Retail Operations Leader

9 hours ago

Surat, Gujarat, India beBeeManagement Full time ₹ 7,36,800 - ₹ 9,34,400
Assistant Store Manager Job Description

This role is a key part of our retail team, responsible for managing day-to-day operations at our boutique store.

  • We are seeking an experienced and skilled Assistant Store Manager to join our team.

The successful candidate will have the ability to work effectively in a fast-paced environment, have excellent communication skills and be able to build strong relationships with customers and colleagues alike.

The ideal candidate will also have experience in sales, customer service, and inventory management, as well as being able to work independently and as part of a team.

In return, we offer a competitive salary package, opportunities for professional development, and a supportive and dynamic working environment.

About This Role:

  • Manage day-to-day operations at our boutique store
  • Build strong relationships with customers and colleagues
  • Have experience in sales, customer service, and inventory management
  • Work effectively in a fast-paced environment

Key Responsibilities:

  • Exceeding Sales Budget
  • Understand customer needs and delight customers, above and beyond the call of duty
  • Converting Project Business through Interior Designers & Architects
  • Ensuring highest degree of customer service and in-store experience
  • Maintaining all necessary reports , inventory and VM in line with brand guidelines.

Requirements:

  • Bachelor / Masters – Degree / Diploma (Sales / Retail Sales)
  • 4 plus years of retail sales operational experience with luxury / Premium Brands
  • Fluent English & Hindi
  • Strong computer & analytical skills

Additional Information:

  • Serious, proactive and can handle and deal comfortably in a multinational environment.
  • Demonstrate attention to detail
  • Ability to effectively present information & respond to questions from groups of managers, clients and customers
  • Adhere to company policies & procedures
  • Supports the organization's goals & values

Skills required:

  • Organized & process oriented
  • Brand Image Concerned
  • Ability to write reports
  • Self-starter with excellent communication and presentation skills

Behavioral competencies:

  • Responds promptly to customer needs and solicits customer feedback to improve services
  • Manages difficult or emotional customer situations
  • Commits to long hours of work when necessary to reach goals and completes tasks on time
  • Meets challenges & resourcefulness

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